Support

Stuck, confused, or found a bug? A real human reads every email — usually within a day or two.

Reporting a bug? Attach a support code

A support code includes your app version and settings (never your task content), which makes bugs much faster to find:

1. Open Plannly and go to the More tab
2. Tap Generate support code
3. Copy the code and paste it into your email

Common quick fixes

• Purchase not showing as active? More → Plannly Pro → Restore Purchases (make sure you're signed into the same App Store / Google account you bought with).
• A task isn't appearing today? Check its date mode — "Due by" tasks surface as the deadline approaches, while "Do on" tasks appear on their day. Recurring tasks only show on days they repeat.
• Text too small or large? More → Text Size.

Feature requests

Plannly is built by one person, and the roadmap is steered by what users actually need. Email ideas to support@getplannly.com — short and honest beats long and formal.

More

See the FAQ for pricing and data questions, or the privacy policy for the full data story.